Shipping / Returns / Exchanges

Shipping Times

We ship product Sunday - Thursday late in the evening. It enters the network the next day at around 1:00 PM.

For none custom order items you can expect your order to ship the next business day. Most places in the united states are 2-5 business days transit times. For more Rural area's plan an extra day or two.

Return Policy

To start a return please email us at sales@skydivinggearstore.com
A return must be made with in 15 days of receiving the product back.
Custom product can not be returned.

First time customers will have to pay for returns.

Returning customers who have spent more then $500.00 get free exchanges and returns.

Returns product must be in New condition to be returned and can not be used.

You can expect a refund with in 2 weeks of dropping off your product at the selected return shipping service center.


Exchange Policy

To start a return please email us at sales@skydivinggearstore.com

For helmets the first exchange is free pending you increase or decrease your size by one measurement
IE Large to Extra Large or Large to medium. 
Small to Extra Large is not acceptable to qualify for a free exchange.

You can expect your exchanged helmet to ship 1 day after the return has been received by us.